Frequently Asked Questions

Do we offer any discounts?


We offer several discounts to eligible groups throughout the year. In addition we offer some limited time offers at various times during the year, you can follow us on social media for more information about those discounts as they are announced. 

501(c) (3) - Schools, Charities, Non-Profits

  • 20% Off all packages

(excludes organizations that perform abortions) 

 

US Military (Active Duty & Retired), Law Enforcement, Firefighters

  • 10% Off all packages

 

Team In Training San Diego - Participants, Alumni, & Staff

  • 10% Off all packages 

 

You must provide proof of eligibility for any of these discounts to apply. Only one discount per reservation, may not be combined with any other offers or discounts.

Do we need to provide anything for the Photo Booth?


Not at all! We only require that we have a 10ft x 10ft space and access to one 110v grounded power outlet on a 20 amp electrical circuit at the location.  

 

We will bring everything else to successfully provide you and your guests an amazing photo booth experience. This is part of our commitment to concierge level service with every package. We take care of the details so you don't have to worry about anything.

Are Backdrops Included in the Rental?


YES! We have a large selection of backdrops available for use. Our backdrops are 8ft x 8ft, printed fabric to prevent any glare in your photos. All events include your choice of a customized Layout as well as your choice of one of our backdrops. The layout selection link is sent one month prior to your event date, and several backdrop choices that fit well with the layout will be sent back with the proof. You may choose one of those suggestions, any of the other backdrops we have, or have a custom backdrop ordered.

 

All of our current backdrops can be viewed here:

Is on site printing included in the Rental? 


Yes, our Concierge Packages absolutely include on site printing of your custom 4x6" layout for each guest in the photo. In addition we have a social Kiosk where guests can email & text message their photos to themselves. 

 

Our Digital Only and Virtual Packages, however, Do Not include on-site printing.

What is Required at the Venue?  


We only require that we have a 10ft x 10ft Space and access to One 110v Grounded Power Outlet on a 20 amp electrical circuit at the location. If a power outlet cannot be provided a generator is available, and must be reserved prior to the rental date, and an additional fee for generator usage will be added. 

 

Our company will bring everything else we need from props, tables, extension cords, and printers for example, to successfully provide you and your guests an amazing photo booth experience. This is part of our commitment to concierge level service with every package. We take care of the details so you don't have to worry about anything.

How much is the Retainer to Book? 


There is a 25% Non-Refundable Retainer due a the time you book and sign the contract. The remaining amount is due 1 month before your event date. You can however pay that amount in as many or as few payments as you wish as long as you have paid in full one month prior to your event date.

What is the Payment Policy? 


A non-refundable retainer in the amount of 25% of your full package is due upon signing of this contract. The remaining balance is due 1 month prior to your event. If payment is received after this date, Purchaser may be subject to a late payment penalty fee of 10% of the balance due PER DAY. Please note, we do not secure your rental until the retainer, and signed contract have been received.  

 

Service may be extended on the event date past the time period agreed upon in the contract at a rate of $300 per hour of operation and $150 per hour of idle time. Payment for any overage in time must be paid before additional hours are provided. Purchaser agrees that in addition to any and all other legal rights and remedies Provider may have, Purchaser will pay a $25.00 fee for any and all returned checks.

What happens if there is a date change or cancellation? 


Any request for a date change must be made in writing at least thirty days in advance of the original event date. Change is subject to photo booth availability and receipt of a new Service Contract. If there is no availability for the alternate date, the retainer shall be forfeited and the reservation cancelled. Any cancellation occurring less than fifteen days prior to the event date shall forfeit any and all payments received.